Doutor Coffee Shop JR Hiroshima Station Shinkansen Entance
840 m
1-2 Matsubaracho
Pateisuriarufa
530 m
4-23 Hashimotocho
Reviews and Ratings
Feedback from previous guests about their experience.
78%
liked the hotel and would stay again
convenient location
pleasant dining experience
small rooms
lacking friendliness in service
7.8/10
Very good
Rooms
7.2
Location
8.9
Service
7.9
Dining
7.4
Guest reviews
7.8/10
based on 10 reviews
7.9
7.9/10 based on 313 reviews
Bruce
United States,
June
2024
7.8/10
I had a mixed experience at this hotel. The rooms were equipped with a small fridge and tea/coffee facilities, but they were on the smaller side and a bit noisy at times. However, the amenities provided were satisfactory considering the price.
Rooms
7.0
The rooms had a small fridge plus tea facilities and coffee facilities, though they were quite small and a bit noisy.
Service
7.0
The staff knew how to properly fill out Takkubin forms, which was helpful, but they lacked a bit of friendliness and urgency. Their restaurant recommendations were on point, though.
Location
8.0
The location was good, near the river and not far from the station. It's worth paying a bit more for the convenience it offers.
Dining
9.0
The dining experience was much better than expected, with a buffet offering a mix of Japanese and western food. It was a pleasant surprise with great proximity to local bakeries.
Facilities
8.0
Although there were no specific comments, the general facilities seemed adequate for a comfortable stay.
convenient location
small rooms
James
United Kingdom,
June
2024
8.2/10
The hotel's location is unbeatable, just a few minutes' walk from the train station, making it extremely convenient for sightseeing. The rooms, while clean and quiet, have a slight cigarette odor and are quite small, although adequate for a short stay. The service was exceptional with friendly staff efficiently handling the check-in process, even during peak times. The dining options offered a good selection of both Western and Japanese food, though some dishes were a bit overpriced. The facilities were well-maintained, offering a comfortable stay overall.
Rooms
7.0
My room was clean and quiet, though there was a faint smell of cigarettes. The size, including the bathroom and wardrobe space, was a bit limited but did the job for my two-night stay.
Service
9.0
The staff was exceptionally friendly and efficient, especially considering the busy period. They even recommended some great restaurants for dinner.
Location
10.0
The hotel's location near the train station was incredibly convenient, allowing easy access to all attractions and making traveling around the city a breeze.
Dining
7.0
The dining experience was good overall with a diverse selection of Western and Japanese dishes. However, some items seemed a bit on the pricey side.
Facilities
8.0
The hotel's facilities were well-maintained, contributing to a comfortable and enjoyable stay.
Stephen
United Kingdom,
May
2024
8.0/10
The hotel offers decent-sized rooms, comfortable stay, and friendly service. However, rooms and wardrobe space are on the smaller side. The location is perfect with easy access to transportation, dining, and shopping options.
Rooms
8.0
The rooms were comfortable with a good-sized bench for luggage.
Service
9.0
The staff was very helpful and friendly, accommodating a room change.
Location
9.0
The hotel's location is very good, with walking distance to the railway and surrounded by plenty of dining and shopping venues.
Dining
7.0
The dining experience offered a good mix of Japanese and Western options.
Facilities
7.0
The hotel provides satisfactory facilities for a short stay.
Great location
Limited wardrobe space
William
United States,
April
2024
8.0/10
The hotel exceeded my expectations with its spacious and very comfortable rooms equipped with all the amenities we needed. The cleanliness and appointments were top-notch, though wardrobe space was a bit limited for a more extended stay. The hotel's location was ideal, with excellent access to transportation, restaurants, and shopping centers, making it worth the extra dollars for the convenience.
Rooms
9.0
The rooms were larger than expected, very clean, and comfortable with all the necessary amenities.
Service
8.0
The staff graciously accommodated my request to change to a non-smoking room and were professional and helpful during my stay.
Location
9.0
The hotel's proximity to Hiroshima Station and walking distance to various attractions, restaurants, and shopping centers made it very convenient.
Dining
7.0
The dining options offered a good mix of Japanese and Western food, though availability could be limited due to tour groups.
Facilities
7.0
The hotel provided essential facilities and services for a comfortable stay, though could benefit from more dining space.
Helen
United States,
February
2024
7.4/10
I had a great experience staying at this hotel. The rooms were clean and well-equipped with a small fridge and tea/coffee facilities, although a bit small. The service was efficient during check-in, but lacked some friendliness at times. The location was convenient, close to the station and with plenty of dining options nearby. The dining experience was good with a variety of Japanese and western food. The facilities were satisfactory overall.
Rooms
7.0
The rooms were small but had everything I needed for a short stay.
Service
7.0
The staff handled check-in efficiently, but lacked a bit of friendliness at times.
Location
8.0
The hotel is conveniently located near the station with easy access to various attractions.
Dining
8.0
The dining options offered a good mix of Japanese and western food.
Facilities
7.0
The hotel had decent facilities to meet my needs.
Charlie
United Kingdom,
February
2024
7.0/10
The hotel has reasonable space in the rooms, satisfactory for a two-night stay but on the smaller side, especially for a family of five in a triple and a double room. The service was mixed, with nice restaurant recommendations but lacking friendliness at times. The location is very convenient for traveling around and close to main transportation hubs. The dining experience offered a buffet with both Japanese and Western options. The facilities met expectations, providing basic amenities for a comfortable stay.
Rooms
7.0
The rooms had reasonable space, suitable for a short stay but felt small for a family of five.
Service
6.0
The service staff introduced some nice restaurant options but lacked consistency in friendliness and attention.
Location
8.0
The hotel's location is very convenient for exploring the area and accessing transportation hubs.
Dining
7.0
The dining experience featured a buffet with a mix of Japanese and Western dishes, catering to diverse tastes.
Facilities
7.0
The hotel facilities met basic needs for a comfortable stay.
W.
United States,
August
2023
8.4/10
The hotel offered a decently sized room compared to other places I've stayed at, which was nice. The location was fantastic, within walking distance to the railway station, plenty of nearby restaurants, and good shopping centers. The service was very helpful and friendly, providing a tram map and ensuring I had the right amount of change. The dining experience was quite good, though space could be limited early due to tour groups. The hotel facilities were well-equipped and convenient, making for an overall comfortable stay.
Rooms
8.0
The room was quite big compared to Japanese standards, which was a pleasant surprise.
Service
9.0
The staff were very friendly and handled check-in efficiently, even with a tour group present.
Location
10.0
The location was very good, with easy access to the railway station, various restaurants, and shopping centers.
Dining
7.0
The dining options were quite good, though early morning tour groups may make seating limited.
Facilities
8.0
The hotel facilities provided everything I needed for a comfortable stay.
Judy
United States,
August
2023
7.4/10
Staying on the non-smoking 12th floor overlooking the railway tracks was surprisingly quiet. The rooms, while decent in size, could use a fresh update as they felt a bit dated though not worn. The hotel's proximity to the railway tracks was noticeable but did not disrupt the peaceful atmosphere. The staff was a bit mixed in terms of friendliness, with some being super helpful, friendly, and efficient while others fell short of expectations.
Rooms
7.0
The rooms on the non-smoking 12th floor facing the railway tracks were quiet and decent in size, although a bit dated.
Service
6.0
The staff was reasonably friendly, with some being super helpful, friendly, and efficient, while others were not up to par.
Location
9.0
The hotel's location just a few minutes' walk from the train station couldn't be beat, offering easy access for transport links and principle sights of interest.
Dining
8.0
The dining experience in the hotel, offering a buffet with a mix of Japanese and Western cuisine along with fresh salads, was a good deal.
Facilities
7.0
The facilities at the hotel were satisfactory, providing dry cleaning, shops/commercial services, and laundry services.
Aaron
United Kingdom,
August
2023
8.0/10
The hotel is very conveniently located, just a few minutes' walk from the train station, with plenty of restaurants and shopping centers nearby. It's ideal if you're traveling around and want easy access to transportation. The rooms were quite big and had everything we needed, but the intense stale tobacco smoke odor was dreadful. The service was excellent in swiftly changing my room to the non-smoking 12th floor, making my stay much more pleasant. The dining options were decent, although it could get crowded with tour groups sometimes. The hotel facilities were well-kept, offering a satisfactory experience overall.
Rooms
7.0
The rooms were quite big and had everything we needed, but the intense stale tobacco smoke odor was dreadful.
Service
9.0
The service was very helpful in changing my room to the non-smoking 12th floor, making my stay much more pleasant.
Location
9.0
The location is very good, with easy access to the railway, plenty of dining options around, and great shopping centers nearby.
Dining
7.0
The dining was quite good and offered both western and Japanese options, though it could get crowded with tour groups at times.
Facilities
8.0
The facilities were well-kept and provided a satisfactory experience.
Roland
United Kingdom,
June
2023
7.4/10
The hotel has the charm of a hall in the train station but could do with an upgrade; however, the tobacco smell in the rooms was off-putting. The service was beyond kind and helpful, despite the tour crowd, and the location is walkable to all attractions.
Rooms
5.0
The rooms had the charm of a hall in the train station and could do with an upgrade, but the tobacco smell was noticeable.
Service
9.0
The service was beyond kind and helpful, especially considering the tour crowd.
Location
9.0
The location is walkable to all attractions, making it convenient for exploring.
Dining
7.0
Facilities
7.0
The facilities were satisfactory, but some areas could be improved.
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